Shipping and Delivery

Delivery times

Your order will be normally dispatched within 1 business day, unless otherwise notified during the shopping process or by email from customer service after checkout. During the low season (from about the middle of March to the middle of October), your order may take longer to ship. We are sadly unable to ship on weekends, on Norwegian public holidays, or on Christmas and New Years Eve.

Shipping

For our international customers (including Svalbard and Jan Mayen), we offer the following shipping options:

Shipping  option

Shipping time

FAST&FREE* (if applicable)

2-5 working days from the date of shipment

Tracked and Insured

2-5 working days from the date of shipment

Express shipping

1-3 working days from the date of shipment

Shipping options and costs will be displayed before the final confirmation during the checkout process.

Please note that the provided shipping times are for reference only. Longer shipment times may occur on or about the December holiday season. Shipping services are provided by a third party, and as such, Norway Shop accepts no responsibility for delays.

For delivery inside Norway, please place your order at Norwayshop.no

*) We offer free FAST&FREE for orders that are above 1500NOK / 210USD / EUR 166 EUR / 150 GBP.

**) For deliveries to Russia please access www.norwayshop.com/ru

Tracking

For tracked and insured consignments, you will receive a tracking number by email upon shipment of your parcel. This number may be used to track your item at any time. Please note that it may take some time (sometimes up until 48 hrs) before your tracking link starts showing the movement of your parcel.

Other

Please note that your shipment may be divided into multiple parcels. In such cases, you will be informed of this by e-mail.
When free shipping is chosen, the final choice of delivery method is at Norwayshop’s sole discretion.

Please note that not all carriers (and postmen) request for a signature on delivery and this may vary from country to country. Therefore, by placing an order you consent that an excerpt from parcel's tracking reports will be treated as a sufficient proof of delivery. Please consult your local post office or DHL office for details.


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